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How to assing a role?

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Lina.K
Regular Collector

How to assing a role?



Hello...

Im confused with the way that we can create or assign a role, I have followed the steps in the online help but things are not working as expected !.

I have a user with a HDM role-Help Desk Manager- ,if he wants to create a new service definition it gives him an error meaning that he is not authorized user, so I assigned him the needed role :

HDM-->Roles Include-->SLM-Service Desinger

but still he can not create a new service definition !!!

can any one explain to me please how we can create/assing roles correctly.

Regards,
2 REPLIES
Raghunathan Tik
Frequent Visitor
Solution

Re: How to assing a role?

Hi Lina,

just make sure that you have enabled the View,New and MOdify access on the SLM folder and once this access is enabled on the specified role, have the user logged off from ovsd, clear the cache(to be on the safer side) and then re-login to check the access.

hope this helps.

raman
Lina.K
Regular Collector

Re: How to assing a role?



Hi raman...

Thanks a lot...I followed what you said,every thing is working fine now :).


Regards,
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