I have two modules, namely, Service Call and Problem In Service Call there's Classification Checklist to check for the levels of classification of SC(given by HPSD4.5,sp22), but in Problem there is no such facility,how can check for the levels of classification then?
Sorry , but this is not my problem. Classification is already there in Problem. The prblem is to check for the Levels of those classifications,eg. level1, etc. this can be checked thru a checklist for SC, but it's not there for Problem. Is there any other way to achieve this?