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How can we automatically change the Status to "Accepted" when it arrives in the system as "Open"

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sdfgasdf
Acclaimed Contributor

How can we automatically change the Status to "Accepted" when it arrives in the system as "Open"

How can we automatically change the Status to "Accepted" when it arrives in the system as "Open" in the HP Group IT Service desk.
1 REPLY
The Pike
Honored Contributor

Re: How can we automatically change the Status to "Accepted" when it arrives in the system as "Open"

Assignment status or item status?
//Add this to "OnDomLoad" event