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How can we automatically change the Status to "Accepted" when it arrives in the system as "Open"

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sdfgasdf
New Member.

How can we automatically change the Status to "Accepted" when it arrives in the system as "Open"

How can we automatically change the Status to "Accepted" when it arrives in the system as "Open" in the HP Group IT Service desk.
1 REPLY
The Pike
Acclaimed Contributor.

Re: How can we automatically change the Status to "Accepted" when it arrives in the system as "Open"

Assignment status or item status?