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Holidays & Vacations

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boskina
Trusted Contributor.

Holidays & Vacations

Hi ALL!!!

My organization wants to start implementing holiday's in Service Desk. How do I relate holiday (Vacation) with Person in Service Desk 4.5?
2 REPLIES
Ruth Porter
Acclaimed Contributor.

Re: Holidays & Vacations

Hi there,

In SD, holidays are intended for public holidays and can be associated with workgroups. As far as I am aware SD does not have the functionality you want in this area.

Regards

Ruth
http://www.teamultra.net
Dan Ioan
Honored Contributor.

Re: Holidays & Vacations

Hi,
Can you tell us just one reason to do this?!
Status for people you have in Person table could be Active, Inactive or Retired for example. Of course you can add Vacation status and based on reports coming from your HR department to import data related for this. I'm afraid that you will not be able to do this on regularly basis if there is no integration with your HR database.
Regards,
Dan