The community will be in read-only from Monday 11:59pm (PT) to Wednesday 7:30am (PT)
The community will be in read-only from Monday 11:59pm (PT) to Wednesday 7:30am (PT)
Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

History line templates

Highlighted
David Edelman
Occasional Contributor

History line templates

(SD 4.5)
It appears that you can create multiple templates for each of the History Line items, but you are not able to select which template to use once in the History Line entry window (only the default template is used).

Has anyone found a way around this?

Alternatively, has anyone figured out a way to do any validation or business logic on data entered into a History Line?

Thanks,
-David
//Add this to "OnDomLoad" event