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History Error.Unable to log service call.

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Intelenet
New Member.

History Error.Unable to log service call.

Please help we are unable to log service call it is giveing ***For history line service call the following fields are required: information.*** Following error.


Please suggest
2 REPLIES
JaS_4
Acclaimed Contributor.

Re: History Error.Unable to log service call.

The error is complaining that you have not filled in the mandatory field Information
or check that the Information is filled or that you do not have rules that blank the Information field.
Ruth Porter
Acclaimed Contributor.

Re: History Error.Unable to log service call.

Hi there,

In 4.5 go to Tools>System>Security>Prevention>Required fields>History line Service call and make information not mandatory.

If you are using version 5 I think it is in Data>Required fields

Hope this helps, Ruth
http://www.teamultra.net