Service Desk Practitioners Forum
cancel

Help online???

Highlighted
bad
Respected Contributor.

Help online???

"For information about creating templates in Service Desk, see the online
help."

Where can i find help online?
3 REPLIES
Satish_1980
Super Contributor.

Re: Help online???

Hello Nera,

You can download very useful pdf files from openview.hp.com. They have ample information on OVSD and templates too... :)

Cheers,
Satish
Satish_1980
Super Contributor.

Re: Help online???

Hello Nera,

You can download very useful pdf files from

http://ovweb.external.hp.com/lpe/doc_serv/?sdesk.

They have ample information on OVSD and templates too... :)



Cheers,
Satish
Dean Morrell
Honored Contributor.

Re: Help online???

Service Desk also has an integrated online help feature that's surprisingly useful and complete. It contains a lot of usage details that didn't make it into the manuals.

You can access it by pressing F1, or selecting "help" from the "help" drop-down menu. It's also context-sensitive, so it will open to different pages depending on where you are in the application when you invoke it.

HTH,
-d


I know the voices in my head aren't real, but they still have some REALLY FUN ideas.