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Help!!!A strange problem: db rule and mail don't worked, but clients can still save scs!!

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James Chen_2
Respected Contributor.

Help!!!A strange problem: db rule and mail don't worked, but clients can still save scs!!

I encountered a strange problem, clients can logon to the app server,
but the db rule that I created didn't work and the mail is not working
too.It happened yesterday afternoon.



I have checked logserver, found some errors and no db rule debug in the
log server after that time. But clients can still create scs and save
them.

errors log is as following:
星期五, 02/12/2005 10:41:20 com.hp.ifc.io.AppStreamException: Unexpected EOF.
at com.hp.ifc.io.AppDataStream.eofError(Unknown Source)
at com.hp.ifc.io.AppDataStream.readChars(Unknown Source)
at com.hp.ifc.io.AppDataStream.readStringChars(Unknown Source)
at com.hp.ifc.io.AppDataStream.readString(Unknown Source)
at com.hp.ifc.rep.AppException.load(Unknown Source)
at java.lang.reflect.Method.invoke(Native Method)
at com.hp.ifc.io.AppStreamer.readValue(Unknown Source)
at com.hp.ifc.io.AppStreamer.readValue(Unknown Source)
at com.hp.ifc.rep.AppExceptionInfo.(Unknown Source)
at com.hp.ifc.rep.AppException.ensureInfo(Unknown Source)
at com.hp.ifc.rep.AppException.save(Unknown Source)
at com.hp.ifc.io.AppStreamer.writeValue(Unknown Source)
at com.hp.ifc.io.AppStreamer.writeValue(Unknown Source)
at com.hp.ifc.io.AppDataStream.writeObject(Unknown Source)
at com.hp.ifc.net.itp.AppItpRequestHandler.sendResult(Unknown Source)
at com.hp.ifc.net.itp.AppItpRequestHandler.process(Unknown Source)
at com.hp.ifc.net.tcp.AppTcpConnection.processRequest(Unknown Source)
at com.hp.ifc.net.tcp.AppTcpThread.run(Unknown Source)

星期五, 02/12/2005 10:41:20 com.hp.ifc.io.AppStreamException: Unable to deserialize an object (com.hp.ifc.rep.AppException).
null
at com.hp.ifc.io.AppStreamer.readValue(Unknown Source)
at com.hp.ifc.io.AppStreamer.readValue(Unknown Source)
at com.hp.ifc.rep.AppExceptionInfo.(Unknown Source)
at com.hp.ifc.rep.AppException.ensureInfo(Unknown Source)
at com.hp.ifc.rep.AppException.save(Unknown Source)
at com.hp.ifc.io.AppStreamer.writeValue(Unknown Source)
at com.hp.ifc.io.AppStreamer.writeValue(Unknown Source)
at com.hp.ifc.io.AppDataStream.writeObject(Unknown Source)
at com.hp.ifc.net.itp.AppItpRequestHandler.sendResult(Unknown Source)
at com.hp.ifc.net.itp.AppItpRequestHandler.process(Unknown Source)
at com.hp.ifc.net.tcp.AppTcpConnection.processRequest(Unknown Source)
at com.hp.ifc.net.tcp.AppTcpThread.run(Unknown Source)

星期五, 02/12/2005 13:35:22 The server socket for the ITP service on port 30999 had an invalid request
星期五, 02/12/2005 13:35:27 The request was send by 172.17.21.45 with ip address 172.17.21.45 from port 2873
星期五, 02/12/2005 13:35:27 No data found due to: Read timed out
星期五, 02/12/2005 14:16:44 The server socket for the ITP service on port 30999 had an invalid request
星期五, 02/12/2005 14:16:44 The request was send by itsm1 with ip address 10.6.183.26 from port 1410
星期五, 02/12/2005 14:16:44 No data found due to: Read timed out

How to make db rul working by not affecting clients? Help!!!
2 REPLIES
Mike Bush
Acclaimed Contributor.

Re: Help!!!A strange problem: db rule and mail don't worked, but clients can still save scs!!

James - it looks like an App. Server stop and restart will be needed. We've had several situations where the "rule engine" seems to stop but client processing carries on - not good if you rely on rules for part of the business process. These were MOSTLY alleviated by ensuring all App. Servers are restarted every night. And they seem to diminish on higher SP although there are no specific bug fixes I can point to.
James Chen_2
Respected Contributor.

Re: Help!!!A strange problem: db rule and mail don't worked, but clients can still save scs!!

Ok, I will check them all