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HPSD5 SP1 - Role of Workgroup in a Service

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VickyJ
Acclaimed Contributor

HPSD5 SP1 - Role of Workgroup in a Service

I am trying to relate a workgroup to a Service to assign the roles of the workgroup. I have added the Role of Workgroup group but this only gives me the option to add new not to relate. If I try and add a new workgroup it gives me the following error message:

The form for the workgroup role - service does not
exist or you are not authorized to use it

I am logged in as a system administrator.

Is this a bug and will it be fixed or is there a workaround.

Grateful for any help
Vicky
2 REPLIES
Mike Bush
Honored Contributor
Solution

Re: HPSD5 SP1 - Role of Workgroup in a Service

It looks like a bug - there ought to be at least one form for every object and at least this one is missing.

Fortunately there is an easy workaround - go to PRESENTATION --> FORMS and do NEW, choose ITEM="Workgroup Role - Service" and add the fields ROLE and WORKGROUP, you should then be OK
VickyJ
Acclaimed Contributor

Re: HPSD5 SP1 - Role of Workgroup in a Service

Added the form and it now works fine. Thanks Vicky
//Add this to "OnDomLoad" event