Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

HPSD supported hardware

Highlighted
Drew_newbie
Acclaimed Contributor

HPSD supported hardware

A quick question to all. Is the ver 5.0 of SD server supported on a 64 bit windows server? The installation guide doesn't specifically talk about the 64 bit architecture
3 REPLIES
The Pike
Honored Contributor

Re: HPSD supported hardware

If it doesn't explicitly say it is supported, I wouldn't take any chances. Plus, SD5.0 is deprecated. SD5.10 includes a lot of fixes to major defects.

Hope this helps.
Do not forget to assign points to this contribution. Here's how:

http://forums11.itrc.hp.com/service/forums/helptips.do?#33

The Pike
Drew_newbie
Acclaimed Contributor

Re: HPSD supported hardware

Thanks Pike. Are you aware if any of the following versions (4.5, 5.0 or 5.10) is officially supported on 64 bit architecture?

Thanks
The Pike
Honored Contributor

Re: HPSD supported hardware

No mention of 64-bit Windows Operating Systems in any of the documents you'd normally look at (installation guide, service pack readme, supported platforms list).

SD4.5 Supported Platforms List:
-- http://support.openview.hp.com/selfsolve/document/KM112648

SD5.10 Supported Platforms List:
-- http://support.openview.hp.com/selfsolve/document/KM113403

Points are welcome.

The Pike
//Add this to "OnDomLoad" event