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HPSD OV does not refreshing when pressing F5

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sugita01
Contributor.

HPSD OV does not refreshing when pressing F5

Hi,

 

I have a client who is having intermittent problem with HPSD Openview 2008 Service Pack 26. Everytime he press F5, sometimes it will update the service call list and sometimes it wont. I tried to reinstall the software, but it still doing the same things again. Please helpp???

2 REPLIES
sugita01
Contributor.

Re: HPSD OV does not refreshing when pressing F5

the computer environment is windows 7 pro 64 bit.
and i already read and try this resolution http://h30499.www3.hp.com/t5/HP-Service-Desk-Support-and-News/Service-Desk-Client-2008-on-Windows-7/td-p/4823427
The Pike
Acclaimed Contributor.

Re: HPSD OV does not refreshing when pressing F5

... only Windows 7 is not a supported platform for SD4.5 SP26.