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HPSD Modules

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Craig R Taylor
Collector

HPSD Modules

Hello all,

I was just wondering if there was a document that shows all the different modules available for HP Service Desk. I know out of the box the Service Level Management module, for instance, isn't included. We were looking for a comprehensive list of all modules that are available.

Thanks

Craig
You can observe a lot just by watching. - YOGI BERRA
3 REPLIES
Vasily Kamenev
Honored Contributor

Re: HPSD Modules

HI
For SLA need buy the license for "Service mangment", after you add the license then modules automaticaly turn on in SD.

Vasily
Solution

Re: HPSD Modules

Hello Craig,

have a look to the section "Modular" on the following link:
http://openview.hp.com/products/sdesk/index.html

I hope it helps,

Ondra
Craig R Taylor
Collector

Re: HPSD Modules

Thanks Ondra. Thats what I thought but I wanted to confirm. Our application manager was asked about a "defect" module which I had never heard of. I just wanted to make sure I was covering my bases before I said there was no such module.
You can observe a lot just by watching. - YOGI BERRA
//Add this to "OnDomLoad" event