HPSD 4.5 SP17 Status of change is 'approved' but not assigning to 'approved' queue
When 3 approvers have voted, voting is complete, save and close and the ui rule set-up changes the status to 'approved', but call doesn't move into the correct Queue. Until you re-open and save and close again. You have to go in and save it asks you if you want to save changes, then it goes off to the correct queue? it appears as though the system isn't refreshing as it should ?