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HPOV Service Desk 5.10 install in Windows 8

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Georgemx
Acclaimed Contributor

HPOV Service Desk 5.10 install in Windows 8

I need your valuable experience HPOV Service Desk 5.10

You can install HPOV Service Desk 5.10.042 in Windows 8 Enterprise R2 , SP1

If it is positive , there is some guidance documentation to be consulted in a URL

If it is negative there is support to support it that it can not install

 

Will thank an entire government institution of Mexico

2 REPLIES
Georgemx
Acclaimed Contributor

Re: HPOV Service Desk 5.10 install in Windows 8

and install 10 modules and now I'm in the configuration

me is coming out this error to query files elcliente

java.io.FileNotFoundException: http://hvprsd.hacienda.ad.gob.mx:80/www/htdocs/ovconsole/open_attachment.bat
at sun.net.www.protocol.http.HttpURLConnection.getInputStream (Unknown Source)
at com.hp.ov.ui.util.AppFileOpener.internalGetFileOpener (Unknown Source)
at com.hp.ov.ui.util.AppFileOpener.getWindowsFileOpener (Unknown Source)
at com.hp.ov.ui.util.AppFileOpener.getFileOpener (Unknown Source)
com.hp.ov.ui.swing.OpenFile at $ RunFile.run (Unknown Source)
at java.lang.Thread.run (Unknown Source)
Brought about:
java.lang.RuntimeException: java.io.FileNotFoundException: http://hvprsd.hacienda.ad.gob.mx:80/www/htdocs/ovconsole/open_attachment.bat
at com.hp.ov.ui.util.AppFileOpener.internalGetFileOpener (Unknown Source)
at com.hp.ov.ui.util.AppFileOpener.getWindowsFileOpener (Unknown Source)
at com.hp.ov.ui.util.AppFileOpener.getFileOpener (Unknown Source)
com.hp.ov.ui.swing.OpenFile at $ RunFile.run (Unknown Source)
at java.lang.Thread.run (Unknown Source)
Caused by: java.io.FileNotFoundException: http://hvprsd.hacienda.ad.gob.mx:80/www/htdocs/ovconsole/open_attachment.bat
at sun.net.www.protocol.http.HttpURLConnection.getInputStream (Unknown Source)
5 more ...

someone can give me any idea where I can fix it if configuration IIS-FTP or are permissions Firewall

Georgemx
Acclaimed Contributor
Solution

Re: HPOV Service Desk 5.10 install in Windows 8

The problem was solved is properly installed HPOV Service Desk 5.10 in Windows 8
 
install a more current version of Java (jre 8u101) and Apache (2.2), in the latter configure ports 80 and 8004

No thank the HP community because I do not port anything but I thank myself for being constant and dedicated.

//Add this to "OnDomLoad" event