Does somebody already installed Service Desk 5.1/Patch1 ? Does this version is causing you problems ? Since we installed it we are facing big problem to keep the application running. When we get in trouble, the services do not start anymore and the only way to get out of it is to re-install the application. Sick !
I haven't had much issue with my sd 5.1 p1 Oracle w2003. Had a known problem where I get nullpointer error with normal user but not system admin but I fixed that with a workaround. Processes runs ok and if it's aborted, I usually just try to do an ovc -start , or if that doesn't work, ovc - restart or if that doesn't work, there is the ovc -kill followed by ovc -start. On my slower test machines, I found increasing timeout for some of the processes, does the job.