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HPOV Service Desk 4.5 client launch exception error

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HPOV Service Desk 4.5 client launch exception error

Hi experts,

i have installed OVSD4.5 client with Microsoft VM. i got this error when i tried to launch client console. i have attached the screenshot.

please help.

Thanks in advance.
2 REPLIES
Vasily Kamenev
Honored Contributor

Re: HPOV Service Desk 4.5 client launch exception error

Hi
Reinstall MS JVM with letters version, open SP and you can found it.

Vasily
Rajesh Nair
Esteemed Contributor

Re: HPOV Service Desk 4.5 client launch exception error

Hi,

Is there any other version of Java installed on this client PC ?
Try uninstalling any other version of Java & install the MS JVM from the SD installable CD.

Regards

Rajesh
//Add this to "OnDomLoad" event