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HPOV SD 4.5 - list members of group

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czajkam
Super Collector

HPOV SD 4.5 - list members of group

Hi,

I'm running SD 4.5 with Service Pack 23.

I need to send an email to some members of the Assign group on my service call. So, I need list of the members to choose somebody. Do you know how do it?
5 REPLIES
Meine de Vries
Regular Collector

Re: HPOV SD 4.5 - list members of group

You can send an email to all the persons in a workgroup, using a database rule, by sending it to:

[Assignment;To workgroup;]

Meine
The Pike
Honored Contributor

Re: HPOV SD 4.5 - list members of group

... or using the Service Call E-mail feature... or a Smart Action.

Ultimately, if what you need is only a list of workgroup members, why not use an Explorer View to show members in one of the leaves?

Hope this helps.
Points are welcome.

The Pike
czajkam
Super Collector

Re: HPOV SD 4.5 - list members of group

Yes, but...
Some members of group don't want email. And I have added user fields - checkbox. And now, from service call, when it assigned only to group, I want send mail to members who's checkbox mark.
Radovan Skolnik
Honored Contributor
Solution

Re: HPOV SD 4.5 - list members of group

Well you will need to create custom script/application that will carry sending of the email based on your criteria. We usually do it via script that connects to SD's database, retrieves all members of the Workgroup with certain criteria (your custom flag) and send them email...
czajkam
Super Collector

Re: HPOV SD 4.5 - list members of group

Radowan, thanks! You have shown method. I work with SD form some months, than, sorry, how create these scripts? Need I any special tools
//Add this to "OnDomLoad" event