After I installed the HP openview 4.5 on windows professional xp sp3 I am trying to open it and the following error appear:
"The following components are either not present on this machine or have an incorrect version number:
Janus GridEX (Minimal required version: 2.0)
Chart FX 98 (Minimal required version: 4.0)
Please try to correct this problem first before starting tha application."
Can you please help me what to do?
You can go to the following folder and run the respective batch file to have this resolved:
1. C:\Program Files\Common Files\Software Fx Shared\ and run "register.bat"
2. The same for the other files, for example Chart FX 98, Janus Gridex, etc...
Points for assistance are welcome.