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HP openview issue

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fatosgjoka
New Member.

HP openview issue

After I installed the  HP openview 4.5 on windows professional xp sp3 I am trying to open it and the following error appear:

 

"The following components are either not present on this machine or have an incorrect version number:

Janus GridEX (Minimal required version: 2.0)

Chart FX 98 (Minimal required version: 4.0)

Please try to correct this problem first before starting tha application."

 

Can you please help me what to do?

 

Thanks!

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1 REPLY
Err
Super Contributor.

Re: HP openview issue

Hello,

 

You can go to the following folder and run the respective batch file to have this resolved:

 

1. C:\Program Files\Common Files\Software Fx Shared\  and run "register.bat"

2. The same for the other files, for example Chart FX 98, Janus Gridex, etc...

 

Points for assistance are welcome.

 

Regards;

“HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.”