Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

HP Servicedesk and Sun JAVA

Highlighted
Benjamin Wagner
Occasional Advisor

HP Servicedesk and Sun JAVA

Hello,

We use HP Openview Servicedesk 4.5. As we can see the Tool Servicedesk needs Microsoft JAVA. In our company the installation of this JAVA Version is not allowed - we must use SUN JAVA.
Is there any chance to use the Sun JAVA instead of Microsoft JAVA?
If yes, what do we have to configure?

We use SD 4.5 SP20, the server is a Windows2003 Server.
3 REPLIES
Vasily Kamenev
Honored Contributor

Re: HP Servicedesk and Sun JAVA

Hi
For application server you need use Sun Java, for Client application you need MS Java. So, on server install Sun Java, on any client PC or Terminal server install MS JAva.

Vasily
Benjamin Wagner
Occasional Advisor

Re: HP Servicedesk and Sun JAVA

Can I use Sun JAVA for the CLient? Because we cannot use Microsoft JAVA.
Vasily Kamenev
Honored Contributor

Re: HP Servicedesk and Sun JAVA

NO. only in ver 5.x

Vasily
//Add this to "OnDomLoad" event