Service Desk Practitioners Forum

HP Service Desk web interface

Andrew Harper
Regular Contributor.

HP Service Desk web interface

Hey everyone, Is HP Service Desk web interface supported on Blackberry's?

We are using change management and need to approve changes on the go. We were receiving an error about needing to enable javascript which we have done on the device but now we get an error "a problem occurred while trying to render page"

I realise this is more a Blackberry browser issue but i need to know from the experts if it is possible to run it on a blackberry browser!

Many Thanks
Acclaimed Contributor.

Re: HP Service Desk web interface

Hi Andrew,

Officially, Blackberry browser is not supported as it is not on SD Supported platform list. However, people have been using SD on a lot of platforms that is not on that list.
Personally, I have not tried it on Blackberry.
You will just have to go through the process of trial and error and used IE browser as a comparison to pinpoint whether some of the issue is a Blackberry specific problem.
Good luck.