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HP Service Desk 4.5 wiht SP 21

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Naveen kesari_1
Collector

HP Service Desk 4.5 wiht SP 21

Hi Expert,
I have HP Service Desk 4.5 wiht Service Pack 21 in Windows Server.and I have done Service Desk intigration With NNM 7.5 btu i don't getting any caals from NNM...
PLS let me know what is the right Configuration in Service Desk.

Thanks,
Naveen Kumar
Be Positive
1 REPLY
Mark O'Loughlin
Honored Contributor

Re: HP Service Desk 4.5 wiht SP 21

Hi,

there is a bit of configuration to be done. Have you followed an integration manual or instructions?

Check the various log files OVSD, NNM and the sd_event logs and see what errors are being generated.
//Add this to "OnDomLoad" event