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HP SERVICEDESK 5.0 AD Integration single sign on

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Rachid Jarouy_1
Super Collector

HP SERVICEDESK 5.0 AD Integration single sign on

is there any procedure for configuring HP SD 5.0 to be integrated with AD using single sign on.
Any help?
Thanks
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1 REPLY
Saurabh Dubey
Honored Contributor

Re: HP SERVICEDESK 5.0 AD Integration single sign on

Hi Rachid,

There is a defined method in SD 5.0 to integrate with AD (SSO) for the Client. It is however, not possible for the Service Pages (as per the information on the Forum).

You can get the details regarding the User Authentication using AD, LDAP in the
SD 5.0 Administrator's Guide -> Chapter 4 -> User Authentication. Page 178.

Hope this helps...

Regards,

Saurabh
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