Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

HP OpenView Service Desk - Font Size in forms

SOLVED
Go to solution
Highlighted
BenCox
Occasional Advisor

HP OpenView Service Desk - Font Size in forms

We have in our service a member of staff asking for larger fonts in forms specifically.
As far as we can see throughout service desk this seems to be a down fall in the application, there is no way I can see that the font size can be increased.

I have worked out so far (through my limited knowledge) that Service Desk starts through a series of batch files, calling Java libraries e.t.c.
I have found ini files, but none with a defined font size already in it.


Too put my question simply, is there a way to change the font size displayed in a form on one client?

The client is running Windows XP, with HP Open View SD installed on the desktop machine. Connecting to a Service Desk server over AD.
2 REPLIES
Ben Snell
Member
Solution

Re: HP OpenView Service Desk - Font Size in forms

Hi

The font size is usually controlled by the WinXP settings - increase the DPI on this and it should be reflected through into the OVSD forms.

Regards
Ben
BenCox
Occasional Advisor

Re: HP OpenView Service Desk - Font Size in forms

Thankyou Ben, we have tested this and it works as a workaround.
If anyone come's up with a solution to actually increasing the size just in OVSD I would really like to know.
ben.cox at devon-cornwall.probation.gsi.gov.uk
//Add this to "OnDomLoad" event