Service Desk Practitioners Forum

HP OpenView Console & Web Console

Respected Contributor.

HP OpenView Console & Web Console

I use SD 5.0 When i open Web concole Configuration Item form, i get error "Data unavailable. There is no view defined. null".
In HP OpenView Console everythink works, but in Web console i get error? Other forms(person,organization,problem etc.) work ok.
Incident view shows CI name.
Any idea?
Carol Hibbard
Acclaimed Contributor.

Re: HP OpenView Console & Web Console

Web Console is not supported with 5.0 and this is a known problem. You need to install a service pack or upgrade to 5.1 to use all the Web Console features.