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Getting error message to login to SD (In Windows Vista)

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Kumar Microland
Regular Collector

Getting error message to login to SD (In Windows Vista)

Hi,
We are using SD 4.5 (SP10).

we migrated from Windows XP to Windows Vista.

we are unable to login & getting an error message as::::

The file is missing:

Microsoft ADO DB (Minimum Version 2.1 required)......


Please help us in resolving this issue...


4 REPLIES
Jan Gunnar Helg
Senior Member

Re: Getting error message to login to SD (In Windows Vista)

As far as I know HPOVSD 4.5 is not supported in Vista. I doubt HP will create a patch for this as its being phased out
Solution

Re: Getting error message to login to SD (In Windows Vista)

Hi Kumar,

Take a look at this thread:
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1036669

Regards,
Mariana
There's nothing impossible!
Kumar Microland
Regular Collector

Re: Getting error message to login to SD (In Windows Vista)

Hi Mariana,

Now the issue is resolved...

Thanx for the help....


Kumar Microland
Regular Collector

Re: Getting error message to login to SD (In Windows Vista)

Please follow the below steps to install HP OV Service Desk on Windows Vista.

Install MS JVM.
Install OVSD Client.
Install SD patch.
Register msado15.dll, enter the following at a command prompt: regsvr32 "C:\Program Files\Common Files\System\ado\msado15.dll".
//Add this to "OnDomLoad" event