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Functional ID vs OID in Service Pages

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nkpun
Acclaimed Contributor

Functional ID vs OID in Service Pages

Hi:

I'm trying to modify some pages on Service Pages.

Basically, there will be an action on OVSD GUI Application which when clicked users will be redirected to a new page on service pages.

Problem:
According to Service Pages Web API, the OpenServiceCall method only either accept Function ID or OID. But Action can only pass ServiceCall ID.

Question:
Is Functional ID same as Serice Call ID? If not how do I pass Functional Key from OVSD GUI Application.

Thanks,
Nil
3 REPLIES

Re: Functional ID vs OID in Service Pages

posted in completely the wrong forum, moved tpo more appropriate forum
My house is the bank's, my money the wife's, But my opinions belong to me, not HP!
nkpun
Acclaimed Contributor

Re: Functional ID vs OID in Service Pages

Can anyone help?

Thanks
Ali Safwan
Super Collector

Re: Functional ID vs OID in Service Pages

Dear Nil,

If you have somehow got the answer to convert the service call ID into OID then please let me know
as i am facing teh same issue


Regards
Ali Safwan
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