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Forwarding messages from OVOW to SD 4.5

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Abhishek RVRK S
Valued Contributor.

Forwarding messages from OVOW to SD 4.5

What preconfiguration would I need to do before I can have this functionality working?

I only need to forward messages from OVOW to SD 4.5 - So the events are opened as incidents in SD.
1 REPLY
Raman Shcharbak
Honored Contributor.

Re: Forwarding messages from OVOW to SD 4.5

integrations guide for SD 5.1 (http://ovweb.external.hp.com/lpe/doc_serv/?sdesk servdesk51_integ_admin.pdf ) can help you to understand how it works.