Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

Form designer dialog box disappeared

Highlighted
Del Ruesch
Regular Collector

Form designer dialog box disappeared

In the past, when I opened a form in the administrators console, the form designer dialog automatically appeared with the open form. For some reason, it's gone and I can't find how to get it back. Any ideas?
5 REPLIES
Del Ruesch
Regular Collector

Re: Form designer dialog box disappeared

I believe what I refered to as the 'form designer dialog' box is actually the 'Attributes window' - the box that has fields and separators from which to choose. The 'attribute window' is what has disappeared.
Err_1
Honored Contributor

Re: Form designer dialog box disappeared

Hi Del,

Probably the attributes window is hidden behind another window or has been moved out of the screen boundaries.

Try deleting the cache of your SD client (after closing it), then reconnect and see if the attributes window appears again in its default position.

Regards;
Randall Barrantes
SW Support Delivery Manager
Del Ruesch
Regular Collector

Re: Form designer dialog box disappeared

Thanks for the response. I deleted the cache but it still doesn't show up.
Del Ruesch
Regular Collector

Re: Form designer dialog box disappeared

Well, I tried it again and also moved my .dat files and it worked this time! Thanks ERR.
Err_1
Honored Contributor

Re: Form designer dialog box disappeared

Glad it worked!
Randall Barrantes
SW Support Delivery Manager
//Add this to "OnDomLoad" event