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For Service pages developpers: "Cannot serialize session attribute sd-client-bean" error

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SD_3
Regular Collector

For Service pages developpers: "Cannot serialize session attribute sd-client-bean" error

Hello all,

A very strange issue that I have with my customized MainMenu.jsp .. it was working very well until a few days and since then, the following error (in the logs):

2005-06-29 16:29:22 StandardManager[/sd-sp45] Cannot serialize session attribute sd-client-bean for session 27EBAF78C5A9CC4D9C250A6025E8623D
java.io.NotSerializableException: com.hp.itsm.api.impl.ApiTimeZones
at java.io.ObjectOutputStream.outputObject(Unknown Source)
at java.io.ObjectOutputStream.writeObject(Unknown Source)
at java.io.ObjectOutputStream.outputClassFields(Unknown Source)
at java.io.ObjectOutputStream.defaultWriteObject(Unknown Source)
at java.io.ObjectOutputStream.outputObject(Unknown Source)
at java.io.ObjectOutputStream.writeObject(Unknown Source)
at java.io.ObjectOutputStream.outputClassFields(Unknown Source)
at java.io.ObjectOutputStream.defaultWriteObject(Unknown Source)
at java.io.ObjectOutputStream.outputObject(Unknown Source)
at java.io.ObjectOutputStream.writeObject(Unknown Source)
at java.io.ObjectOutputStream.outputClassFields(Unknown Source)
at java.io.ObjectOutputStream.defaultWriteObject(Unknown Source)
at java.io.ObjectOutputStream.outputObject(Unknown Source)
at java.io.ObjectOutputStream.writeObject(Unknown Source)
at java.io.ObjectOutputStream.outputClassFields(Unknown Source)
at java.io.ObjectOutputStream.defaultWriteObject(Unknown Source)
at java.io.ObjectOutputStream.outputObject(Unknown Source)
at java.io.ObjectOutputStream.writeObject(Unknown Source)
at org.apache.catalina.session.StandardSession.writeObject(StandardSession.java:1338)
at org.apache.catalina.session.StandardSession.writeObjectData(StandardSession.java:827)
at org.apache.catalina.session.StandardManager.unload(StandardManager.java:507)
at org.apache.catalina.session.StandardManager.stop(StandardManager.java:654)
at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1184)
at org.apache.catalina.core.StandardContext.stop(StandardContext.java:3451)
at org.apache.catalina.core.ContainerBase.removeChild(ContainerBase.java:984)
at org.apache.catalina.core.StandardHost.remove(StandardHost.java:791)
at org.apache.catalina.startup.HostConfig.undeployApps(HostConfig.java:422)
at org.apache.catalina.startup.HostConfig.stop(HostConfig.java:402)
at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:234)
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:155)
at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1151)
at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1163)
at org.apache.catalina.core.StandardService.stop(StandardService.java:435)
at org.apache.catalina.core.StandardServer.stop(StandardServer.java:535)
at org.apache.catalina.startup.CatalinaService.stop(CatalinaService.java:283)
at org.apache.catalina.startup.CatalinaService.execute(CatalinaService.java:174)
at org.apache.catalina.startup.Catalina.process(Catalina.java:179)
at java.lang.reflect.Method.invoke(Native Method)
at org.apache.catalina.startup.BootstrapService.main(BootstrapService.java:428)

What's going on ? I found some information about this tomcat serialization errors, but no workaround was fine for me. Have anyone already seen that ? Attached is my MainMenu.jsp file.

Thanks a lot for your support, that's somehow urgent ;).
2 REPLIES
amykoh
Senior Member

Re: For Service pages developpers: "Cannot serialize session attribute sd-client-bean" error

Hi..

I am also facing this issue.

Any suggestions of problem?

I'm running SD4.5 SP 14

Amy
Lukesch_1
Super Collector

Re: For Service pages developpers: "Cannot serialize session attribute sd-client-bean" error

Hello,

I know your question is a long time ago, but I got the same error as you do. Have you any solution about that? I use SD 4.5 with SP 18.

regards

Alex
//Add this to "OnDomLoad" event