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Fixed attachment in service call closure mail

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TGR!!
Honored Contributor.

Fixed attachment in service call closure mail

Hi All,

I would like to attach a excel sheet in a mail notification. It is standard for all closure mail notifications. Is ther any way we can attach to mail notification directly.

I am able to send when i attach to a service call while updating.

Thanks in adv,
TGR!!
1 REPLY
The Pike
Acclaimed Contributor.

Re: Fixed attachment in service call closure mail

The excel sheet would have to exist as an attachment in the service call...

Otherwise, you can use an external solution to send the notification, e.g. a Smart Action that sends the e-mail using Outlook or sumpin'.