Service Desk Practitioners Forum
cancel

Field missing in sd 4.5 sp17....

Highlighted
TGR!!
Honored Contributor.

Field missing in sd 4.5 sp17....

Hi All,

One filed with name Acceptance work group is missing. I checked in the database it is available. When i am trying to create views am not able to find this filed.

Thanks in advance for your advices..
Tgr!!
4 REPLIES
The Pike
Acclaimed Contributor.

Re: Field missing in sd 4.5 sp17....

Did you try the drop-down menu 'Select available fields from:' in the fields window when creating the View. Choose workgroup and see if the field is there.

Hope this helps.
Points are welcome.

The Pike
JaS_4
Acclaimed Contributor.

Re: Field missing in sd 4.5 sp17....

Is that a custom field ? If it is, check if you have made that field available in all modules or if that is left on unavailable.
Rajesh Nair
Outstanding Contributor.

Re: Field missing in sd 4.5 sp17....

Just cross-check if the workgroup is BLOCKED by mistake.


Regards

Rajesh
TGR!!
Honored Contributor.

Re: Field missing in sd 4.5 sp17....





Am too pesimistic. it is a custom field and bloked.

:)