Dear All, I am trying to install HP OV SD 5.0 on Windows Server 2003 with SQL2000 SP4. During installation I am receiving following error: "Failure installing: package HPOvObsSv 1.00.349 (HP OpenView Object Server Server Package)" I will appreciate any help regarding this problem. Thank you, Miroslav
Re: Failure During Installing HP OV Service Desk 5.0
Have a look at the latest release notes and it will give you a checklist. 1) do not use remote terminal service to install. Turn off using temporary files option if you have to. It's best to install directly. 2) Do not fill in the instance field when you use SQL2000, it's only for Oracle and can cause problem. 3) Make sure you have adequate memory. 4) SQL2004 fully patched (which u have done)
Check in the C:\Program Files\HP OpenView\data\HPOVInstall for ovapp_msi_HPOvObsSv_install.log and look for the real reason why it failed.