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FTP Error

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Vladislav Chern
Regular Collector

FTP Error

I have updated SD 4.5 from sp15 to sp23. When I try to open attachment at Service Call this error message floating:
FTP-error: 550 SD/Servicecall/000/000/000/000/000/000/010/001/622/edf/31/00000000-0000-0000-0001-0001622edf3c: The system cannot find the path specified.
2 REPLIES
George M. Meneg
Honored Contributor
Solution

Re: FTP Error

Hello Vladislav,

Since SP16 the layout of the attachment has been changed. You need to migrate the attachments.

Go to http://openview.hp.com/ecare/getsupportdoc?docid=SDSK_00060


menes fhtagn
Vladislav Chern
Regular Collector

Re: FTP Error

Thank you, George
Using your link I've found how to migrate attachments
//Add this to "OnDomLoad" event