The community will be in read-only from Tuesday 11:59pm (PST) to Wednesday 7:30am (PST)
The community will be in read-only from Tuesday 11:59pm (PST) to Wednesday 7:30am (PST)
Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

F5 refresh in SSP (OVSD 4.5 SP17)

Highlighted
Milan Karban
Regular Collector

F5 refresh in SSP (OVSD 4.5 SP17)

Hi,

could anybody help me with following problem that users and solvers forward to me?

Some user is logged in SSP and he/she is looking at the detail of Service Call. Then if he/she press F5 key to refresh actual screen (form), he/she is redirected to the SSP login page. I thought that actual data from database will be displayed.

Is this standard behaviour of SSP? If yes, can I change it or how can I prohibit using F5 key on SSP pages?

Thanks,

Milan K.
//Add this to "OnDomLoad" event