Extracting Attachments out of HP Service Desk + Sending it via Perl Script
i'm pretty new to service desk. We are working with hp service desk 4.5 and sp 8. Is there a possibility to extract attachments out of service desk an mail it via a perl script? I'v read there are some more functions that come along with sp12 and higher versions. Maybe there's this option in sp8, too. Or maybe some of you know a workaround?