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Export SC call info

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Gavin_30
Super Contributor.

Export SC call info

Hi All,

Is it at all possible to ftp call information automatically when new call is logged to external FTP server in the form of a flat file.

I see that you can do something similar from within a rule but this is to a HTTP server.

Regards,
Gavin
1 REPLY
Robert S. Falko
Acclaimed Contributor.

Re: Export SC call info

Gavin,

Why not?

Create an Application that is a command file which:

1) takes the parameters and writes the flat file;
2) runs ftp and sends that file

Create a DB rule that runs that application triggered when the SC is created.

-Josh