Export Attachments - possible without using "archiving" - SD 4.5 SP38
i've got another question. Is it somehow possible to export data from the database and the app server that includes the attachments ? I know about the archive function - but we don't want to remove the data .. - it should only be exported for
Re: Export Attachments - possible without using "archiving" - SD 4.5 SP38
If your only concern is not removing the data, why not use Archiving with the supress deletion option?
The parameter "del=n" should do the trick.
Otherwise, my suggestion would be to script it.
The SD database -although in a criptic fashion- holds the physical location and file name in the FTP folder structure. The documentation on the folder structure can tell you how to figure out the folder structure, filename and OID of the actual Service Desk item the attachment belongs to.