We have installed HP Openview Service Desk 4.5 and its successful. When I try to open the application the system pops up the error message. Please see it in the attachment. Could you please help me it's urgent.
Re: Error while opening HP openview service Desk 4.5
Make sure the jvm was correctly installed and ready. Depending upon the version you are using the jvm is 1.3.1 installed on servicedesk server. Try to reinstall the server following the steps : first jvm installation, data access and finally the server installation. Rgds, Rubem