Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

Error when running smart action

SOLVED
Go to solution
Highlighted
Kurt Stad
Regular Collector

Error when running smart action

We are having a periodically error when running some of our smart actions.

The error message is:
Windows could not get acces to the specified unit, path og file. You possibly do not have the necessary right to get access to the item.

(I'm not absolutly sure about the error message, because I had to transalte from danish to english)
3 REPLIES
Robert S. Falko
Honored Contributor
Solution

Re: Error when running smart action

Kurt,

Is it possible that the memory allocated to the environment is not large enough to hold the information required to run the Smart Action?

-Josh
Kurt Stad
Regular Collector

Re: Error when running smart action

Josh

Thanks for a quick answer.

I began to look at some service calls which generated the error. And I think I have found the cause - too much text in "Information".

Kurt
Kurt Stad
Regular Collector

Re: Error when running smart action

Problem is solved.
//Add this to "OnDomLoad" event