I have a UI Rule set up to create a Service Call from a Change that has been working for a while now, until today. My users are getting an error that says, "The data area passed to a system call is too small."
Anyone come across this or have any idea what it means?
No, nothing has really changed. We're on SP17 and have been for some time. Here's the UI Rule: When a value has changed where Template equals Create Network Account AND Assignment;Assignment Status (*) equals Closed Create PS-HR Service Call (Smart action)
And here's the parameters for the smart action: "Service Call" "+Caller=[Requestor;Search code]" "+Description=Create PeopleSoft HR Account for [Result]" "+Information=USERID:[Result] [Information]"
I have not tried via command line, but I will give that a shot and let you know the results. Let me know if you see anything odd here, though.
Nothing occurs to me immediately from the details of your paramters so the only thing I can suggest is that you ask the user to note the details of the Result and information fields that you are passing across in case that it is the contents of these which triggers the error.
Basically, it it works most of the time, you need to find out what is significant when it does not work and looking at your parameters, the only bits that change are the fields you pass across.