Service Desk Practitioners Forum
cancel

Error sd_event in SD 4.5 SP 18

Highlighted
Maximo 5
Super Contributor.

Error sd_event in SD 4.5 SP 18

When I try to update incident from a SD to other SD with sd_event appears this error

Error sd_even

[EVENT_4020]
VALUE_LIST="username=system#password=servicedesk#mapping=Prova_external_event#className=Incident#modus=insert#"
SERVER=localhost
PORT=30980
SERVER_RESPONSE=ERROR: This instance of Incident can not be processed, because not all primary keys values have been provided.
LANGUAGE=
TRY=1
LOGFILE=.\sd_event.log
ERROR_LOGFILE=.\sd_event_error.log
TIMESTAMP=10/17/2006 16:22:34
SEND=true

help me please
1 REPLY
Marc Hummel
Outstanding Contributor.

Re: Error sd_event in SD 4.5 SP 18

Value mapping (look at server response error) look at the mapping. Also I see the server is set to Localhost and if you are trying to do it on another server... well, it probably won't work :)
Wounds heel, Pain fades... chix dig scar's, oh and everybody WangChung.