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Error relating Servicecalls to a problem

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Horst Niederhoe
Trusted Contributor.

Error relating Servicecalls to a problem

Hi there !

I have an error if I relate a servicecall to a problem, getting error message:


For service event relation the following fields are required:

releation type

(or see attachement)

I can´t find the field relation type under required fields.

Anybody an idea ?

Thanks for help !


2 REPLIES
Rubem Andrade
Outstanding Contributor.
Solution

Re: Error relating Servicecalls to a problem

Hi Horst,

I guess your problem a lack of the line in your Service Event Relation Form. Take a look in the image attached. Try in the Relations page of your problem instead the request is done.
Regards,
Rubem
Horst Niederhoe
Trusted Contributor.

Re: Error relating Servicecalls to a problem

Hi Rubem !

That was exactly my fault.
I added the relation type to the Service event form and now it works.

Thanks for help

Horst