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Error java.lang.NullPointerException to start SD Client 2008

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Oriana Gonzalez
Valued Contributor.

Error java.lang.NullPointerException to start SD Client 2008

Hello, recently expired temporary license that we had for a demo of the SD 4.5. I received from HP Americas Center Password an extension until December 23, 2008. At the time of placing the key and annotation to access Client SD 2008, asks for the second time the username and password and to place them and press OK, indicates the following error message: java.lang.NullPointerException.

I did: Elimination of the cache. Reinstalled the earlier version of JAVA; was changed in usersettings.xml information; was create a new profile; renamed the file View.dat, was renamed the folder data, and finally reinstalled the client but the error is still present

The file logclient indicates (Please see the attached)

I will be forgotten any step? We have installed Client 2008 SP26. The server is on Windows XP with SP2 and use SQL2000 for the database.

I should add that the application worked for 60 days without any inconvenience.

Thanks a lot for any help you can give me

Oriana
2 REPLIES
Oriana Gonzalez
Valued Contributor.

Re: Error java.lang.NullPointerException to start SD Client 2008

Any suggestion for this problem?

Thanks
Radovan Skolnik
Acclaimed Contributor.

Re: Error java.lang.NullPointerException to start SD Client 2008

Not much of a suggestion here - SD sometimes acts strange when it's missing licenses. Maybe try inserting the licenses using the old client. Also posting stacktrace that leads to mentioned exception could help.