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Error in Workflow

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Harini.G
Honored Contributor.

Error in Workflow

Hi,

We are working on SD4.5 with SP4.

We have a workflow (Tomcat) integrated with SD. When the manager approves the call, the call is not getting generated and gives the error - "You are not allowed to view this person or this may have been deleted by another user."

I have checked with roles also... but to no use. Kindly help me if anybody is aware of the issue.

Rgds
Harini.G
3 REPLIES
Robert S. Falko
Acclaimed Contributor.

Re: Error in Workflow

Harini,

Please explain in more detail exactly what you are doing - I do not understand your reference to Tomcat.

-Josh
Ramaprasad N
Outstanding Contributor.

Re: Error in Workflow

If possible, try restarting your SD server service.
Harini.G
Honored Contributor.

Re: Error in Workflow

Thanks to both of you for your response. The problem was that the person was blocked and hence the call was not getting generated.

Rgds
Harini.G