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Error in Service Pages on Using Incidents

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Saurabh Dubey
Honored Contributor

Error in Service Pages on Using Incidents

Hi,

Wierd problem... I am runnning SD 4.5 with Service Pages.

Service Pages work fine with Service Call and Changes, but for Incidents, Workorders, and Problems, it loads a "apache 500 internal server error" (see attached). I don't know what can cause this... since it works fine with Service Calls and changes..

Thanks for the help in advance...

Merry Christmas to all...

Regards,

Saurabh
Modesty is good!! But remember, all your life other people will try and take your achievements away from you, don't make it easy for them.
3 REPLIES
Saurabh Dubey
Honored Contributor

Re: Error in Service Pages on Using Incidents

Another thing...

This has nothing to do with permissions... none of the users is able to access it... not even System Administrator..

Regards,

Saurabh
Modesty is good!! But remember, all your life other people will try and take your achievements away from you, don't make it easy for them.
Saurabh Dubey
Honored Contributor

Re: Error in Service Pages on Using Incidents

Sorry guys...

Didn't check the archives.. Found a solution finally...

Thanks...

Regards,

Saurabh
Modesty is good!! But remember, all your life other people will try and take your achievements away from you, don't make it easy for them.
Roman Frolin
Regular Collector

Re: Error in Service Pages on Using Incidents

Check licenses first ! May be problem with its ?
//Add this to "OnDomLoad" event