I'm getting an error that I don't understand. We are using SD 4.5 with service pack 13.
Whenever we try to associate an organization (BU525) with our SLA (#29), we get the attached error, which says, "Organization BU514 has already been related to Service Level Agreement with ID 29, 117, 119, which belongs to the current service structure". Why would I get an error about BU514 when I am trying to associate BU525?
Finally I removed BU514 from SLAs #117 & 119. Then BU525 could be added to SLA #29 just fine. Can anyone explain what is happening here?