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Error..Update failed. Contact system administrator

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Damodar Chulki
New Member.

Error..Update failed. Contact system administrator

Hi,
When I try to login into SD, I am getting error saying update failed. contact System administrator. I am also getting error saying java.lang.exception. I re-installed SD-Client, installed JVM and applied SP14. Still I am getting the same error. Kindly do the needful.

Thanks & Regards
Damodar
2 REPLIES
Jonathon Druce
Acclaimed Contributor.

Re: Error..Update failed. Contact system administrator

Do you have automatic hotfix or SP update turned on? Is this a database that has been moved recently. If so turn of automatic update, then turn it back on and renavigate to the hotfix or SP and it should fix the issue.
Sharon F. Santi
Honored Contributor.

Re: Error..Update failed. Contact system administrator

hi,

How did you resolved this error?

Our client have the same problem. But we encountered it at the backup site. SD and most of the servers are being mirrored in the backup site..and from there we cant access SD because of this error.

thanks,
sharon