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Error Installing SD 5.0 Client

Sean Lee_3
Acclaimed Contributor

Error Installing SD 5.0 Client

The SD 5.0 client is failing installation and the installation aborts error=(Problem checking the native installers.) Any ideas?

Where is the install log located?
Ashly A K
Honored Contributor

Re: Error Installing SD 5.0 Client


Well, i don't have a solution for you, since i am yet to see SD 5.0. But, would like to know how you got SD 5.0. Can we download the same ? If, so please let me know the link.

Mark O'Loughlin
Honored Contributor

Re: Error Installing SD 5.0 Client

Hi Sean,

The naming syntax for an installer log file is:
where refers to the installed component. For example,
for an HP OpenView Management Server installation, the logfile is
named server_HPOvInstaller.txt.

The syntax for naming a configuration log file on a Windows
operating system is:
For Unix-based operating systems, the syntax is:

Component files contain information on the native installation of the

On a Windows platform, search the logfile for the string
Return Value 3, which indicates an error.
//Add this to "OnDomLoad" event