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Erorr Service Desk 4.5 SP 15

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martin2
Acclaimed Contributor

Erorr Service Desk 4.5 SP 15

Hallo,
I am uninstall my Antivirus client (F-Secure) from my Server Microsoft Windows 2003 when I have application Service Desk 4.5. with SP15. After restart when I try to startup the service HP Open View Service desk 4.5. server this error come up and shut down the service (Error The Java virtual Machine has exitet with code of 1 the service is being stopped.) Can you help me with problem solving? Thank you.
2 REPLIES
Saurabh Dubey
Honored Contributor

Re: Erorr Service Desk 4.5 SP 15

hi,

You may have a problem with the JRE installation. I suggest a re-installation of JRE 1.3.

Hope this helps...

Regards,

Saurabh
Modesty is good!! But remember, all your life other people will try and take your achievements away from you, don't make it easy for them.
martin2
Acclaimed Contributor

Re: Erorr Service Desk 4.5 SP 15

Thank you for advice, everything O.K.
//Add this to "OnDomLoad" event